The Soulplay® Score: Measuring Team Building Impact

Soulplay® at Work Retreat in Rabat

Companies are good at measuring what teams produce. They are less good at measuring what happens between the people producing it.

Do colleagues understand one another beyond their roles?

Can they speak honestly?

Do they trust one another enough to disagree?

Do they feel that they belong?

These qualities shape how teams collaborate, communicate and solve problems, yet they rarely appear in a performance report.

The Soulplay® Score was created to make them visible.

What does the Soulplay® Score measure?

The Score measures five dimensions of team relationships: Understanding, Trust, Dialogue, Psychological Safety and Belonging.

Understanding looks beyond job titles and professional roles: how well do coworkers know the people they actually work with, including their values, motivations and perspectives?

The other dimensions look at what follows from that understanding: whether people feel able to speak openly, disagree, rely on one another and feel part of the same team.

Together, they offer a picture of the relational conditions behind collaboration.

Measuring Team Dynamics Before and After the Soulplay® at Work Team Building

The Soulplay® Score is measured before and after each Soulplay® at Work experience.

The first survey establishes a baseline. After the session, the same dimensions are measured again to see where the team's experience has shifted.

The purpose isn't to give a team a grade. It is to make change visible.

In one Soulplay® at Work impact report, a team's mutual-understanding score moved from 3.6 to 4.7 out of 5, an increase of 1.1 points (+31%). The team's relational foundations were already strong, but the results indicated greater understanding between colleagues and stronger openness around more difficult conversations.

A different team may show a different pattern. Trust may already be high while dialogue needs attention. Belonging may be strong while psychological safety is less so.

The value lies in seeing the pattern rather than chasing a perfect score.

From Team Building Survey to Better Team Conversations

A score can tell a team where something has changed. It cannot tell them exactly why.

That still requires conversation.

This is why the Soulplay® Score is part of the experience rather than a separate assessment. The games create opportunities to encounter one another differently; facilitated conversation helps people reflect on what happens; the before-and-after surveys provide a way to see whether something has shifted.

The result is not a judgement of the team.

It is a starting point for a better conversation about how the team works together.

Because the quality of a team is shaped not only by what its people know and do, but by how well they understand one another while doing it.